1. Acceptance of Terms
By accessing or using the istore.rw e-commerce portal, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as any applicable laws and regulations. If you do not agree wit any part of these terms, you are advised not to use our services.
If you do not agree with any part of these terms, please refrain from using the portal.
2. User Eligibility
You must be at least 18 years old or have the consent of a parent or guardian to use this e-commerce portal. By using the portal, you affirm that you meet these requirements.
3. User Responsibilities
- You agree to use the portal solely for lawful transactions and in accordance with these Terms and Conditions.
- You are responsible for maintaining the confidentiality of your account information and password.
- You agree to promptly notify us of any unauthorized use of your account or security breach.
4. Prohibited Activities
- Do not use the portal to upload, post, or transmit any content that is unlawful, offensive, or violates the rights of others.
- Do not attempt unauthorized access to any part of the portal, other accounts, or the portal’s underlying systems.
- Do not use the portal to conduct fraudulent transactions or engage in malicious activities.
5. Product Listings and Purchases
All products and services listed on the portal are subject to availability. We reserve the right to modify or discontinue products at any time. By placing an order, you agree to provide accurate purchase and account information and to comply with the portal’s payment and delivery terms.
6. Pricing and Payment
Prices for products are displayed in the portal and may change without notice. All payments must be made using approved payment methods. You are responsible for any applicable taxes or fees associated with your purchase.
7. Shipping, Returns, and Refunds
Shipping, return, and refund policies are detailed on the portal. Please review these policies before making a purchase. We strive to fulfill orders promptly, but delivery times may vary based on location and product availability.
8. Intellectual Property
All content, features, and functionality of this portal—including text, graphics, logos, images, and software—are the exclusive property of the portal owner or its licensors and are protected by intellectual property laws.
9. Privacy Policy
Your use of the portal is also governed by our Privacy Policy, which outlines how your personal and transactional information is collected, used, and protected. Please review the Privacy Policy to understand our practices.
10. Limitation of Liability
The portal owner is not liable for any damages or losses arising from your use of, or inability to use, the portal or any products purchased through it, including but not limited to direct, indirect, incidental, or consequential damages.
11. Modifications to Terms
We reserve the right to change or update these Terms and Conditions at any time. Any revisions will take effect immediately upon posting on the portal. Continued use of the portal after changes constitutes acceptance of the new terms.
12. Termination
We may suspend or terminate your access to the portal at our discretion, without notice, for behavior that violates these Terms and Conditions or harms other users or the portal owner.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Rwanda. Any disputes related to these terms shall be resolved in the courts located in Kigali, Rwanda.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please reach out to us using the contact details provided on the portal.